Realme is expanding its customer support in India. Following its recent integration back into Oppo, the brand has increased its service footprint, making it easier for users to find a service centre and improving the brand's post-purchase customer support.
Announced by Realme, starting November 16, 2026, Realme's service footprint will increase to more than 670 service centres spread across 550 cities.
To achieve this, the brand is tapping into the already established service network of Oppo. Despite sharing the underlying facilities and real estate, the locations will maintain Realme branding and feature revamped interiors to welcome customers with Realme phones.
Behind the scenes, operations will be handled by over 1,500 trained technicians adhering to strict protocols, using only authentic OEM spare parts to ensure better reliability and optimal performance.
Additionally, Realme is also rolling out a joint monthly "Service Day" initiative where both Realme and OPPO users can walk into a service centre to claim waived labour fees and heavily discounted rates on battery, screen, and back-panel replacements.
Customers can also avail complimentary perks like deep device cleaning, software flashes, and free screen protector applications.
Realme's merger into Oppo's service network also means owners can use Oppo's upgraded repair network in select locations. This includes face-to-face repairs, making repairs more transparent. Additionally, the service centres include Product Experience Zones for testing new smartphones.
With both Realme and OnePlus service networks now merging into Oppo, both existing and upcoming users won't need to look for a specific brand's service centre. Walking into any Oppo service centre should help them fix their phone-related woes.
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