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How to Turn Off Voicemail on iPhone: Step-by-Step Guide

Avoid getting unwanted notifications and voice messages from unknown numbers by disabling voicemail on your iPhone

Ajaay Srinivasan profile pictureby Ajaay Srinivasan
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shot of an iPhone previewing the Live Voicemail settings screen in iOS

Image Credit: Beebom Gadgets

Summary

  • You can deactivate voicemails on your iPhone to stop receiving voice messages from unwanted contacts and unknown numbers.
  • The easiest way to disable voicemail is by heading over to Settings > Apps > Phone and turning off the Live Voicemail toggle.
  • Voicemail can also be turned off by dialling "#004#" from the Phone app or by reaching out to your mobile carrier.

iPhones offer a neat little Live Voicemail feature that lets callers leave a recorded message if you're unavailable. However, it often leads to a lot of spam messages and even fills up the storage. If you're tired of getting voicemails and just want to see missed calls instead, there are multiple ways you can turn off or deactivate voicemail on iPhone, and this guide will help you understand how to do it. 

How to Deactivate Voicemail on iPhone 

Before we start, it is worth clearing up that disabling Live Voicemail from your iPhone settings might not be the only solution. All Apple iPhones that have not received the iOS 18 update, like the iPhone X, could require you to deactivate voicemail on your iPhone through your carrier. 

Turn off Live Voicemail in Settings 

All iOS 18-compatible iPhones, including the iPhone XS, iPhone 11, all the way up to the iPhone 17, have the Live Voicemail feature that is enabled by default. You can turn it off in the settings app. 

  1. Go to the Settings app on your iPhone.
  2. Scroll down and tap on Apps > Phone.
go to the Phone option in the iPhone settings
go to the Phone option in the iPhone settings
  1. Here, go to Live Voicemail and turn off the toggle for it.
Turn of Voicemail toggle in an iPhone
Turn of Voicemail toggle in an iPhone

Use Dial Codes to Deactivate Voicemail on iPhone

Most carriers support special MMI codes that disable voicemail routing on the iPhone. You can dial these codes to disable voicemail directly from the phone's dialler. Here's how you do it:

  1. Launch the Phone app on your iPhone and tap on the Keypad tab at the bottom.
  2. Using the on-screen number pad, enter #004# and then tap on the Call button.
iPhone screenshot showing the process of deactivating voicemail using Phone app
iPhone screenshot showing the process of deactivating voicemail using Phone app

This will disable conditional call forwarding, which is what sends calls to voicemail. You will soon receive a confirmation message for it.

Contact Your Carrier Service to Turn off Voicemail

If the steps explained above weren't successful, it's recommended that you contact your service provider's customer care directly and request them to disable the voicemail service for you. You can reach out to your carrier by dialling the corresponding number listed below:

  • Airtel: 121
  • Jio: 198
  • VI: 199

After connecting with an agent, you can ask them to disable the voicemail service on their end. You can also turn off voicemail in the carrier app.

Turn off Voicemail by Forwarding Calls

Another way to avoid getting voicemails on your iPhone is to forward incoming calls to another number. You can customise and reroute calls to other numbers in iOS Settings. Here's how:

  1. Launch the Settings app and head over to Apps > Phone.
iPhone screenshot showing the process of going to Phone app settings in iOS
iPhone screenshot showing the process of going to Phone app settings in iOS
  1. Now, select Call Forwarding under "Calls".
  2. Here, turn on the Call Forwarding toggle at the top.
iPhone screenshot showing the process of enabling call forwarding
iPhone screenshot showing the process of enabling call forwarding
  1. Once enabled, tap on Forward To which will only appear when Call Forwarding is enabled.
  2. Now, you can enter the number where you wish to receive calls instead and tap on the back arrow to confirm changes.
iPhone screenshot showing the process of setting call forwarding number
iPhone screenshot showing the process of setting call forwarding number

From now on, any call that comes to your iPhone will show up on your designated secondary number, and this way, no voicemails will be saved inside iOS. 

What Happens When You Deactivate Voicemail on iPhone? 

iPhone screen showing the Live Voicemail toggle
iPhone screen showing the Live Voicemail toggle

It's important to understand the consequences when you deactivate voicemail on your iPhone. Here's what happens when you do it:

  • Unable to leave a message: Turning off voicemail on your iPhone means callers will not be able to leave a message, informing you why they called you.
  • Repeated Calls: Since callers will not be able to record a message, telemarketers or cold callers might call you repeatedly.
  • Empty Voicemail Inbox: After deactivating voicemail, your inbox will not receive any new recordings, and any previous voicemails could be deleted.

This can help with spam voicemails from telemarketers, but you may miss messages from family and friends. 

That's it. By now, you might have successfully deactivated voicemail on your iPhone. Even with voicemail off, you'll still get incoming calls and see missed calls. You can always verify whether voicemail is active on your phone by contacting your number from another device or asking someone you know to ring you. 

Ajaay Srinivasan profile picture

Guides Editor

Expertise :

Ajaay's love affair with technology started young, with the Nokia N-Gage piquing his interest. Since 2016, he's channeled his passion for tech into crafting explainers and guides on iOS, macOS, Android, social media, privacy & cybersecurity, and AI. When it's time to unplug, Ajaay enjoys playing EAFC, unwinding to music on a pair of open-backs, building his dream audiophile gear, or watching Arsenal struggle to keep a clean sheet.

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