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Here's What Apple Has to Say About iPhone 17 Pro "Scratchgate"

It says scratches on the iPhone 17 Pro are "normal" and part of "wear and tear"

Abubakar Mohammed profile picture
by Abubakar Mohammed
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orange banner featuring iPhone 17 Pro in cosmic orange colour

Image Credit: Beebom Gadgets

Summary

  • Apple has responded to iPhone 17 Pro "Scratchgate" allegations, saying, "it's normal".
  • The brand claims the scratches are caused by MagSafe accessories rubbing over the surface of the phones.
  • Apple also denied the allegations about "spalling", noting scratches on the edges are a "part of normal wear and tear".

Well, it wouldn't be a new iPhone launch without some drama. Following the release of iPhone 17 Pro, early durability tests from the likes of JerryRigEverything and iFixit raised concerns about "scratchgate", and Apple has responded to these concerns.

Apple responds to "Scratchgate" concerns

When 9to5Mac's Chance Miller reached out to Apple, the Cupertino giant gracefully denied the iPhone 17 Pro scratchgate concerns for its in-store units. Apple says the "damage" is caused by material transfer on demo units in stores. The firm adds that it's due to worn MagSafe display stands, and that the marks can be removed by cleaning. 

Apple iPhone 17 Pro scratchgate from closeup
Image Credit: iFixit
Apple iPhone 17 Pro scratchgate from closeup
Image Credit: iFixit

Apple also "acknowledged" the findings from JerryRigEverything and iFixit's teardown videos. For those unaware, the videos suggest iPhone 17 Pro's camera plate edges are susceptible to scratches due to anodisation being ineffective on more pointed edges, making the aluminium a bit brittle.

In a typical Apple fashion, the giant put down the concerns, saying the edges on the camera plateau have similar characteristics to the anodised aluminium on products like MacBooks and previous iPhones. And like the infamous bendgate, the firm asks users to excuse these small abrasions and get on with them.

iFixit's teardown and testing mentions the edges are prone to scratches at Moh's level 4 hardness, which includes copper coins and glass. The effect is known as "Spalling" and could leave nasty scratches around the edges of the camera plateau.

Well, since Apple says it's "normal wear and tear", there's not much users can do besides using a good case on their iPhone 17 Pro and Pro Max with raised edges to protect the edges of the camera.

Abubakar Mohammed profile picture
Abubakar Mohammed

Guides Writer

Expertise :

Abubakar is a seasoned Tech Journalist who covers everything Android and consumer electronics. He's a die-hard self-repair enthusiast who loves to dive into the specifics of consumer tech. In his free time, you will find him hunting heads in Valorant. He has previously worked with Android Police and How-to Geek.

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