Changing your voicemail greeting on a Samsung phone is pretty easy once you know where to look. That said, you should know that Voicemail is a service offered by the network operator and it's not a phone setting. And in India, Airtel is the only major Indian operator that offers this service for free. So if you are on Airtel, you can record a custom greeting and change Voicemail message on Samsung phones in just a few minutes.
Change Voicemail Message on Samsung Phones
Before we begin, make sure you have set up Voicemail on your Android phone by following our guide. Once you have done that, move to the below steps to change the Voicemail message on Samsung phones.
- Just to recap in case you have not set up Voicemail, dial *321*671# to start Airtel's Voice Mail service and enter 1 to confirm the service.
- Once the setup is done, long-press 1 inside the Phone app or dial 52555 and you will be connected to your Voicemail.
- Now, press 9 to manage your profile.
- After that, press 1 to change your welcome message for the Voicemail.
- Next, press 7 to record a new welcome message.
- Once the recording is done, press # to continue.
- Now review the Voicemail message by pressing 3.
- Finally, press 9 to save the Voicemail message on your Samsung phone. That's it.

Now, whenever you are unavailable, the updated Voicemail message will play at the caller's end. While you are at it, go ahead and clean up some related things too. If you receive a number of unwanted calls, you can block spam calls on Android so they never get through in the first place. And if you don't want to show your number on outgoing calls, here is how to make your number private on Samsung phones.
Frequently Asked Questions
Can I change my voicemail greeting if I am on Jio?
No. In India, Jio doesn't offer a voicemail service, so you can't set up Voicemail, let alone change voicemail greeting.
Is Airtel's voicemail service free?
Yes, it's free in India. When you activate the service, Airtel sends a confirmation SMS that tells you that the service is activated at zero rental.
How do I turn off Airtel voicemail?
Just dial *321*673# to deactivate the Voice Mail service. It's also worth checking that call forwarding on your Samsung phone to the voicemail number is disabled. You can check it under Phone > Settings > Supplementary services > Call forwarding.

























